guarantee and refund policy

offRAL™ revolutionizes painting with its innovative, eco-friendly, and convenient Peel & Stick paint rolls. Known as the pain(t) killer, offRAL™ provides a seamless, reusable, and biodegradable alternative to traditional painting methods. With each roll custom made in Switzerland, Poland, and the USA, offRAL™ is designed to meet the highest standards of quality and sustainability.

Features

- Plastic-Free, Nontoxic, Bio-degradable: Safe for you and the environment.
- No Traditional Painting Hassles: Forget brushes, foil, buckets, rollers, or cans.
- Custom Colors: Available in all RAL colors.
- High Environmental Standards: Uses 87% less water and emits 93% less CO2.
- Durability: Can be applied and removed repeatedly without losing adhesion.

Guarantee

3-Year Comprehensive Coverage

RALRAW™  guarantees that offRAL™ paint rolls will be free from manufacturing defects and will not cause damage to your surfaces when used as directed. This guarantee covers:

- Adhesion Quality: Ensures that offRAL™ will stick effectively to any smooth surface and can be removed without leaving residues.
- Material Integrity: Promises that the material will not rip or wrinkle under normal usage conditions.

Terms and Conditions

 

- Valid for 3 years from the date of purchase.
- Applicable only when used on appropriate, clean, and smooth surfaces as recommended.
- Damage due to improper application, extraordinary conditions, or misuse is not covered.

Usage Instructions

1. Prepare the Surface: Ensure the surface is clean, dry, and degreased.
2. Apply: Peel the backing, place the paint roll, and smooth out with hands or a hard roller.
3. Enjoy: Transform your space in minutes with a durable, beautiful finish.

 

Refund Policy

 

Please note, offRAL™ paint rolls are custom-made to order and as such are non-refundable except in cases of defects or damages.

 

Support

For any concerns or to claim your guarantee, please contact our support team via email : help@ralraw.com. Keep your purchase receipt and product details handy for a quicker resolution.

Environmental Commitment

 

Choosing offRAL™ supports a sustainable future. We are committed to continual improvement in our processes to further reduce our environmental footprint, making offRAL™ a leader in eco-friendly home décor innovations.